## Your SMS messages look bland. Your email ends up in spam.

### Email

Opens declining yearly. Apple privacy blocking your analytics. Promotions tab is the new spam folder.

### Plain SMS

No branding. Looks like spam. 2-5% click-through rate.

### RCS with nativeMsg

Branded, visual, interactive. 15-25% click-through rate.

[Experience the power of RCS in a demo](/content/request-a-demo/index.html)

RCS includes images, carousels, buttons, and verified branding — turning plain texts into visual shopping experiences. Customers can browse products, add to cart, and checkout without leaving their messaging app.

nativeMsg automatically detects device capabilities and sends MMS or SMS fallbacks so every customer receives your message.

You can start building your campaign right away, and submit it to us for launch. It typically takes 2-3 weeks to go live.

Yes. nativeMsg integrates with your CRM and e-commerce platforms so you can target the same segments you use for email and SMS.

Our analytics dashboard tracks opens, clicks, cart adds, and revenue per message — giving you complete visibility into campaign performance.

## Every shopping moment, solved

From first browse to repeat purchase, RCS for Business handles your entire customer journey. Here's how.

### Flash Sales & Promotions

Create urgency with visual sale announcements and instant category navigation.

### Order Tracking & Updates

Keep customers informed with proactive shipping updates and smart upsell opportunities

### Customer Service & Returns

Automate returns and support with guided conversations and self-service tools.

### Product Launches & Pre-Orders

Build hype with video reveals and capture demand before products sell out.

### In-Store Experience Enhancement

Bridge online to offline with store directions, associate contact, and digital loyalty cards.

### Abandoned Cart Recovery

Send visual reminders of products left behind with one-tap checkout to recover lost revenue.

## The technology powering Retail & E-commerce use cases

RCS isn't magic; it's just better technology. Here's what makes it work.

### Rich Media That Actually Sells

Send product images, videos, and PDFs that don't break, compress weirdly, or look bad on different phones.

### Verified Branding That Builds Trust

Your logo shows up on every message with a verified checkmark so customers know it's actually you and not a scammer pretending to be you.

### Message Types for Every Use Case

Start with simple text alerts. Add images when you need them. Build full conversations when it matters. And if their phone doesn't support RCS, it falls back to SMS or MMS automatically, using our patented RCS emulator ensuring your campaign is delivered to all devices.

### Rich Cards & Carousels

Send product galleries customers can swipe through like Instagram. Tap an image, it goes full-screen. Tap a button, they buy it. Up to 10 products in one message.

### Native Ecosystem Integrations

Works with the apps already on their phone. Google Maps for directions. Calendar for appointments. Wallet for loyalty cards. No new apps to download.

Google Calendar

Google Maps

Google Wallet

YouTube

Deep Links

### Webviews

Your checkout page loads inside the message thread. They never leave the conversation.

### Analytics & Measurement

See who got your message, who opened it, who clicked, and who bought. Then do more of what worked.

## Frequently Asked Questions

You don't need to overhaul your entire marketing stack. Pick one high-value use case and see the difference nativeMsg makes.

### How is RCS for Business different from SMS for retail?

### What if my customers don't have RCS enabled?

### How quickly can we launch?

### Can we use our existing customer segments?

### How do we track ROI?

## Send messages your customers can’t ignore

[Book A Demo](/content/request-a-demo/index.html)